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What is TL9000
The TL9000 is only for the quality of the communication
industry management standard. It according to ISO9000
is from( QUEST) development of, come from the main
representative decision of the telecommunication
profession, pass to establish the standard and clear
target of the profession profession, attain the
purpose of keep on the improvement.
The TL9000 is a set of just for the quality management
system of the communication profession establishment,
with the ISO9001:2000 standards for basic request,
and the widespread operation of the communication
industry, include: The quality management system
and measure the index sign as standard foundation.
In October 1997, the communication industry this
market leader even established the outstanding quality
communication supplier association( the QuEST Forum),
by with promote the communication industry of the
progress that quality keep on and insure it serves
the credibility, and the empress even draws up the
TL9000 quality system to request and measure the
index sign drafted plan with the conduct and actions
selects the hour of supplier of reference standard.
The TL9000 quality system draw up in 1999 request(
version 2.5) and the TL9000 quality system measures
the index sign( version 2.5) to all be the TL9000
attestation judge.
TL9000 cause
Along with the globalization of the telecommunication
profession, the different service provides the company
to set the way of request in the contract also inconsistent.
These all provided communication between company,
the product manufactory and customer for service
to result in difficulty, increased the otiose trouble.
The second half leaf of 20 centuries is an ages
that the telecommunication industry flies to develop
soon, along with the telecommunication industry
globalization of fast push forward, the antinomy
is increasingly outstanding. At present the telecommunication
industry exists the quality system request that
纵 have another, repeated request and examine to
cause to confuse not only and easily, and raised
to provide the goods company's business cost. Establish
a set of quality system request for unify in that
profession, have already become common need of the
whole world telecommunication business enterprise.
TL9000 advantage
※ Manage the actual performance of the system through
the quality with the guarantee communication industry
product and usage and its integrities for serves
※ Establishment and maintain a set of in general
use quality management system request
※ Establishment with cost efficiency and express,
take measuring the index sign as to go forward guide
line and evaluate the result performance of the
quality system
※ Push to keep on the improvement
※ Strengthen the customer and provide the square's
both parties with the relation
※ The equilibrium industry examines the system consistently
※ For providing to try for the best the service
with the house
※ Strengthen the customer and provide the square's
both parties with the relation
※ Managing quality the system request unifies to
turn
※ Manage the exterior availably and examine on the
scene
※ Unify the cost and operations performance measures
the index sign
※ Lower the whole cost, strengthen the competition
ability
※ Strengthen the management and improvement to provide
the square operation performance
※ Measure the index sign toward same profession
with the TL9000 to consult each other
TL 9000 of target
1.Develop the ability economy to guarantee the quality
system of the tele-communications product usage
and credibility availably;
2.Build up keeping a set of in general use quality
system request also;
3.Reduce the quality of the tele-communications
industry quality system standard;
4.Define the valid cost results index sign, with
the result that evaluation and the improvement quality
system circulate;
5.Promote keep on the improvement;
6.Strengthen the relation between customer and supplier;
7.The attestation process of the norm profession.
Management
Project
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